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Privacy and Policy for Cleaning Services Company

Effective Date: 15/06/2023

At Sparkle And Shine, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy and Policy statement outlines how we collect, use, disclose, and protect the information we obtain from our customers. By using our cleaning services, you consent to the practices described in this policy.

1. Information We Collect:

1.1 Personal Information: We may collect personal information from you, including but not limited to your name, address, phone number, email address, and payment details. This information is necessary to provide you with our cleaning services and to communicate with you effectively.

1.2 Usage Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, operating system, and browsing patterns. This information helps us improve our services and enhance your experience.

2. Use of Information:

2.1 Service Delivery: We use your personal information to provide you with our cleaning services, including scheduling appointments, communicating with you, and delivering our services according to your requirements.

2.2 Marketing and Communication: With your consent, we may use your personal information to send you promotional materials, special offers, or newsletters. You can opt-out of receiving such communications at any time.

2.3 Internal Purposes: We may use your information for internal purposes such as data analysis, research, and improving our services. This may involve the aggregation and anonymization of your personal information.

3. Information Sharing:

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors or IT support. These providers are obligated to protect your information and can only use it for the purposes specified by us.

3.2 Legal Requirements: We may disclose your personal information if required by law, court order, or government regulations to protect our rights, safety, or property, or to prevent fraud or illegal activities.

4. Data Security:

4.1 We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4.2 Payment information is encrypted using industry-standard protocols to ensure its confidentiality and integrity.

5. Cookies and Tracking Technologies:

5.1 We use cookies and similar tracking technologies to collect information about your browsing activities on our website. This helps us personalize your experience, remember your preferences, and improve our services. You can adjust your browser settings to reject cookies, but this may limit certain features of our website.

6. Children’s Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from individuals under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete it as soon as possible.

7. Changes to this Privacy and Policy:

We may update this Privacy and Policy statement from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and the revised policy will have an updated effective date.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy and Policy statement or our handling of your personal information, please contact us at [Contact Information].

By using our cleaning services, you acknowledge that you have read and understood this Privacy and Policy statement and agree to the collection, use, and disclosure of your personal information as described herein.